Chat with us, powered by LiveChat
Customer Story

Automating Legal Intake: From 6 Hours to 3 Minutes Per Case

results
A Multi-State Litigation Firm
company
A Multi-State Litigation Firm
services used
Digital Strategy, Systems Architecture, Workflow Automation, Document Generation Frameworks
industry
Legal Services (Litigation)
"The new intake system eliminated our most tedious administrative bottleneck, allowing us to move new cases into the billing cycle almost instantly and improving our client onboarding experience."
Senior Partner

The Challenge: Administrative Drag on Billable Time

A Leading Multi-State Litigation Firm, specializing in high-volume insurance defense, faced a critical operational bottleneck in its new case intake process. Every new case required the manual preparation of over 10 essential legal documents, including engagement letters, initial filings, and standardized discovery drafts.

This reliance on manual data entry and template editing meant that paralegals and associates spent an average of 4 to 6 hours per case on administrative drafting and formatting. This process was not only time-consuming but also prone to human error, resulting in an estimated 15% error rate that required subsequent correction by partners. This substantial delay pushed back the firm’s ability to begin billable legal work, directly impacting revenue realization.

The Atlantic Zero Solution: Intelligent Document Automation

Atlantic Zero designed and implemented a secure, integrated automation platform focused on document generation and workflow orchestration. Our goal was to ensure that once core case data was entered, all necessary legal documents were generated, error-checked, and routed instantly.

1. Centralized Data Entry: We built a centralized digital form that captured all essential new case variables (client name, matter type, jurisdiction, etc.) in a single input stream.

2. Automation Orchestration: We utilized Microsoft Power Automate as the core workflow engine. This tool automatically took the structured data from the input form and triggered a sequence that pulled standardized clauses and data fields, instantly populating complex Word templates stored in SharePoint/OneDrive.

3. Seamless Sign-Off and Filing: The final, pre-formatted documents were automatically routed via DocuSign for immediate client and partner e-signature. Once signed, the fully executed documents were archived and the case was flagged as ready for core legal work, all without human intervention.

book lot on black wooden shelf

The Impact: Accelerated Billable Hours

The new automated L2A engine transformed the firm's administrative workflow, drastically improving efficiency and data quality.

  • Document Generation Time: Reduced from the manual average of 4–6 hours to an automated process that takes 3 minutes. This is a 99% Faster workflow.
  • Time to Initial Billable Work: Accelerated by an average of 1.5 days, allowing the firm to start generating revenue sooner on every case.
  • Document Error Rate: Reduced from 15% (due to manual input) to less than 1% (system-generated consistency).

By replacing a slow, error-prone manual process with a strategic automation architecture, we enabled the Multi-State Litigation Firm to convert administrative overhead into a strategic advantage, moving their legal talent to billable tasks faster and improving the integrity of their initial case documentation.

ready to build smarter systems?
Partner with Atlantic Zero to turn strategy into measurable performance. Whether you’re modernizing systems, optimizing marketing efficiency, or unlocking new AI capabilities, our team helps you move from analysis to execution with clarity and precision.
Arrow right icon
z
z
z
z
i
i
z
z
From potential to performance.
We help businesses modernize through AI-driven insight, strategic clarity, and seamless digital systems built to grow.